All Flooring & Beyond LLC and R & T Installation warranties the workmanship of your Hardwood Floor installation for One year after the completion of work and paid in full. All workmanship is guaranteed to be first quality. Should any defects due to faulty workmanship become apparent, All Flooring & Beyond LLC and R & T Installation will correct the problem free of charge. Product defects are covered by the manufacturer’s warranty. This warranty covers only the installation provided by All Flooring & Beyond LLC and R & T Installation. This warranty does not cover damage caused by abuse, neglect, improper use, cleaning agents or by loose lay installation. This warranty does not apply for gouges scratched or damage caused by water, erosion, insects, pets, spiked heel shoes, neglect, misuse, insufficient protection, improper maintenance, not maintaining proper humidity conditions or failure to follow any written instructions. We cannot guarantee against fading due to sunlight. As time goes by natural exposure to sunlight will slightly change the color of any hardwood floor. Since hardwood is a natural product your hardwood floor will continue to shrink and expand and depending on the season, humidity and heating conditions. Even if your hardwood floor is properly installed, the strips may shrink a little depending on the time of year. Any small gaps that might occur between the strips are normal and not covered by this warranty.
The following are examples of the reasonable and necessary maintenance you are expected to perform. They are not intended to be an exclusive list.
1. Sweep or vacuum regularly since built-up grit can damage the surface of the wood. The vacuum head must be a brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a vacuum with a beater bar head.
2. Remove spills promptly using a soft cloth and cleaning products recommended by Shaw.
3. Never wet-mop, damp-mop, or clean your floor with water or other products. This can severely damage the flooring and damage resulting from these actions will not be covered under warranty. Do not use hardwood floor cleaning machines or steam cleaners.
4. We recommends Bona Hard Wood Flooring Cleaner with a terry cloth mop. Always vacuum the floors prior to using Bona. Do not allow excess cleaner to remain on the floors surface as this may permanently damage the wood fiber.
5. Important: Do not use oil soaps, liquid or paste wax products or other household cleaners that contain citrus oils, lemon oil, Tung oil, silicon, or ammonia since these warranties do not cover damage caused by nonrecommended products. Use of these and other such products will harm the long-term performance of your floor and may also affect its recoatability.
6. Do not use 2 in 1 cleaners with polish that may contain acrylics or urethane polish to restore gloss – damage resulting from the use of these products will not be covered under warranty and may produce unsatisfactory results when not applied properly.
7. Keep pets’ nails trimmed, and paws clean and free of dirt, gravel, grease, oil, and stains.
8. Place protective felt pads beneath furniture legs and feet to reduce scratches and dents. Replace pads as needed.
9. Use a dolly and protective sheets of plywood when moving heavy objects, furniture, or appliances.
10. Make certain furniture casters are clean and operate properly (a minimum 1” wide vinyl surface where it comes in contact with wood is recommended). Clean wheels periodically to remove dirt and debris.
11. Remove shoes with spiked or damaged heels before walking on floor.
12. Exposure to the sun and its UV rays accelerates the oxidation and aging of wood. This can cause the stain and/or wood to fade and/or to change color. We recommend that you rearrange rugs and furniture periodically so the floor ages evenly. Exotic species such as Brazilian Cherry are more susceptible to color change during the aging process. These warranties do not cover damage from the sun and its UV rays.
13. Use area rugs in high traffic areas and pivot points (e.g., stair landings, room entries, etc.), especially if you have a large family or indoor pets.
14. Maintain the proper Relative Humidity in your home between 35% - 55%.
Again, Thank You for letting us do work in your home
Thank you
Tom Benke, CTI, Owner
All Flooring & Beyond and R & T Installation